FAQs

Can I buy Haven Label in stores?

Our bags are sold exclusively through our website.

I’m a retailer and would love to stock Haven Label - can I purchase wholesale?

We would love Haven Label to feature in your retail collection. For all wholesale purchases please click the contact us tab below.

Where are your products designed?

We’re proud to be an Australian-based company, with all designs created here in Queensland. 

How are your products made?

An important value for Haven Label is ethical trading, which is why we work exclusively with a single factory in China. Our factory is regularly assessed to meet legal obligations, and provides exceptional workplace standards, including ethical treatment of workers.

How do I care for my product?

We are passionate about prolonging the life of your Haven bags. To help you keep these quality products looking their best, spot clean the lining and outer with a clean damp cloth and leave to air dry flat. Do not immerse in water.

Who are these products designed for?

Our bags are created for use every day, by every Aussie. We make sure our designs are inclusive, focusing on classic styles for versatile use.